Success story

Bergbahnen Brandnertal with the Pricenow e-Comerce solution.

How Bergbahnen Brandnertal modernized their ticket sales and successfully went live in less than four months with the Pricenow e-commerce solution

Bergbahnen Brandnertal was looking for an e-commerce solution that was not only technically convincing, but could also transport emotional content. In tourism in particular, the combination of functionality, design and storytelling plays a central role.

“You can integrate content and communicate emotionally — very important, especially in tourism.”

Viviane Seils, Leitung Marketing & Vertrieb

Bergbahnen Brandnertal

From kick-off to go-live in four months

The Pricenow e-commerce solution was implemented in close cooperation. Personal support, weekly jour fixes and short decision-making processes enabled quick and structured implementation. Despite complex interfaces, the go-live went smoothly.

The results

Measurable results

How Bergbahnen Brandnertal modernized their ticket sales and successfully went live in less than four months with the Pricenow e-commerce solution

Ticketverkauf

More revenue in advance sales

In the first advance sale for the winter season, Bergbahnen Brandnertal was able to sell more tickets than in the previous year. Optimized online ticket sales make it easier for guests to book early and sustainably increases conversion in the web shop.

Intuitive

Hardly any queries

The booking process is clearly structured and self-explanatory. Guests find their way around quickly, which means that support inquiries about the booking process are almost completely eliminated — a significant relief for the team.

Time gain

Efficient processes

Cancellations and refunds are processed automatically. Manual intermediate steps via accounting or cash register are omitted, which significantly reduces internal effort and speeds up processes.

The results speak for themselves

Since go-live, Bergbahnen Brandnertal has been recording increasing booking numbers while at the same time significantly reducing inquiries about the booking process. Today, guests book their tickets online independently and efficiently, without any additional assistance.

E-commerce in daily operations

Insights into the practical use of the e-commerce solution in daily operations, typical use cases and operational processes.

Collaboration with Pricenow

Insights into project collaboration, implementation of the solution and experiences from working with Pricenow.

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